Regulatory Alignment & Commitments
We operate with transparency and integrity, ensuring that our business finance solutions strictly adhere to UK regulatory standards and customer protection frameworks.
FCA Authorization Status
Capital Konnect, working in partnership with Capital Business Loans Limited, is authorised and regulated by the Financial Conduct Authority (FRN: 1000382), reflecting our commitment to maintaining high standards of professionalism, transparency, and customer care.
Customer Protection Commitments
Our lending practices are designed to ensure fair outcomes for all business customers. We provide clear, unambiguous information regarding costs, risks, and responsibilities at every stage of the funding process.
Responsible Lending Authority
We exercise strict due diligence and assessments to verify business eligibility, ensuring that capital is provided responsibly to support sustainable business growth across the UK.
Our Customer Protection Commitment
We are dedicated to the highest standards of FCA compliance, ensuring that every borrower is treated with fairness, transparency, and respect.
Fair Treatment
We ensure that the fair treatment of customers is central to our corporate culture, from product design to post-sale support.
Clear Communication
Providing information that is clear, fair, and not misleading, allowing you to make fully informed decisions about your business finance.
Appropriate Solutions
We only offer products and services that are suitable for your specific circumstances and business objectives.
Data Integrity
Stringent data protection measures ensuring your business information is handled with the highest level of security and confidentiality.
Vulnerability Support
Recognising and supporting customers who may be in vulnerable circumstances with extra care and tailored communication.
Responsive Claims
A robust and efficient complaints handling process designed to resolve any issues fairly and promptly.